Terms and Conditions

Last updated: April 13, 2025

By using the services provided by Satellite Radio, you agree to the following terms and conditions. These terms govern your use of our website, customer support, and services. Please read them carefully.

1. Services Provided
Satellite Radio provides high-speed internet, entertainment, and smart home solutions to users across India. We assist with service inquiries, troubleshooting, and offer support for customers using our platform, operating as a third-party customer support agent for your convenience.

2. Use of Our Services
You agree to use our services only for lawful purposes and in accordance with our Privacy Policy.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Any misuse of the services, including but not limited to illegal activities or attempts to disrupt services, is strictly prohibited.

3. Account and Registration
To access certain services, you may be required to register an account with Satellite Radio. You agree to provide accurate, current, and complete information during the registration process and to update this information if it changes.

4. Payment and Billing
All plans and services are billed according to the terms stated at the time of subscription.
Payments are due on the specified date and must be made using approved payment methods.
Satellite Radio may update pricing or plans periodically and will provide notice of any changes.

5. Customer Support
Satellite Radio provides 24/7 customer support for troubleshooting, service inquiries, and plan modifications.
Our support services are available via email, phone, or live chat. Any communications through these channels are subject to our Privacy Policy and Terms.

6. Third-Party Providers
While we operate as a third-party customer support agent, any services provided by third-party companies are governed by their respective terms and conditions. Satellite Radio is not responsible for the actions, omissions, or services provided by third parties.

7. Limitation of Liability
Satellite Radio is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
We are not responsible for any issues related to third-party services or disruptions outside of our control.

8. Modifications to Terms
We may revise and update these Terms and Conditions from time to time. Any changes will be posted on our website, and the updated terms will become effective immediately upon posting.

9. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes or claims related to the services shall be subject to the exclusive jurisdiction of the courts in India.

10. Contact Us
For any questions or concerns about these Terms and Conditions, please contact us at:
Email: mail@satelliteradio.store
Phone: +1(888) 866-3085